Cancellation Policy

Cancellation Policy:

We ask for 12 hours notice for all cancellations. If you are unable to make your appointment, please contact the shop by phone (513-818-8749) or email () as soon as possible.


Cancelling after the 12-hours-before-your-appointment-mark will result in a 50% charge of the booked service.


No call/no shows will be charged the full service amount. We consider it a no call/no show if we don't hear from you 15 minutes into the start of your appointment time.


A credit card is required to book all appointments. Thank you so much for your understanding.

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